Privacy Policy

The privacy and security of your personal information is extremely important to us. This privacy policy explains how and why we use your personal data, to make sure you stay informed and can be confident about giving us your information.

By using our website, social media pages or providing your information you consent to our collection and use of the information you provide in the way(s) set out in this policy.

We may make changes to this policy from time to time. If we do so, we will post the changes on this page and they will apply from the time we post them.


The Solent Seascape Project (SSP) is a five-year project funded by the Endangered Landscapes Programme. The project is led by Blue Marine Foundation, in partnership with nine other partners. This partnership consists of the following nine other official partners: Royal Society for Protection of Birds (RSPB), Hampshire & Isle of Wight Wildlife Trust (HIWWT), University of Portsmouth, Isle of Wight Estuaries Project, Coastal Partners, Chichester Harbour Protection and Recovery of Nature (CHaPRoN), Natural England and Project Seagrass. Initiated in October 2022, SSP intends to bring together and build on existing restoration efforts to catalyse seascape scale recovery across the Solent.


We are committed to keeping the personal details of our supporters safe. This policy explains how and why we use your personal data, to ensure that you remain informed and in control of your information.

Any references to Solent Seascape Project, SSP, ‘Seascape’ or to ‘we’, ‘our’ or ‘us’ refer to:

• Solent Seascape Project. A five-year project funded by the Endangered Landscapes Programme and East Head Impact.

Any references to Blue Marine Foundation, BLUE or Blue Marine refer to:

  • Blue Marine Foundation. We are a registered charity in England and Wales, and our registered charity number is 1137209. Company Registered No: 07176743; and (if appropriate)
  • BMF Trading Limited, a wholly owned subsidiary of the Blue Marine Foundation. Company Registered No: 07004094 We use three key definitions to describe people mentioned in this policy. These are definitions used by the Information Commissioner’s Office (ICO), the UK’s independent body set up to uphold information rights (
  • Data subject’: this is you, one of our supporters. As the data subject, we respect your right to control your data.
  • Data controller’: this is us, Solent Seascape Project. With your permission, we determine why and how your personal data is used (as outlined in this policy).
  • ‘Data processor’: this is a person, or organisation, which processes your data on our behalf, with your permission.

When we work with other organisations or individuals that act as Data Processors, we will ensure that such arrangements comply with data protection legislation. The third parties we work with at no point ‘own’ your data, so you will never hear from them independently, and they will always delete your data from their systems when they have completed the task in hand. We will never sell your personal data.

Should you wish to find out more about the information we hold about you, or about our privacy policy, please contact us:

Director of Finance and Operations
0207 845 5850
Somerset House, South Building, The Strand, London, WC2R 1LA
Our office hours are Monday – Friday, 9am – 5pm.


We will only ever collect, store and use your personal data when we have an identified purpose and reason to do so, this will usually be for information about our work, to invite you to attend appropriate events, fundraising purposes, feedback and other legitimate interests. The ICO refers to this as a ‘lawful basis’.

Your personal data also helps us to get to know you better and to update you of events that may be relevant. For example, keeping track of the events you have been involved with (such as oyster restoration volunteering) helps us to send you information about any events that we feel you would like to hear about.

Solent Seascape Project will only contact you for the following reasons (though these may be updated from time to time as our operations change):

a) Supporting a particular Solent Seascape Project initiative

Seascape undertakes very little ‘direct marketing’, however, occasionally our newsletter or other mailshots will include calls for support for some initiative. Our practice for subscribers includes opt in provisions and a provision for removal from our database in the normal way. Solent Seascape Project does not undertake unsolicited marketing.

b) To enable you to volunteer with us

If you are a Blue Marine Foundation volunteer, we collect appropriate personal data so that we can keep in touch with you about, for example:

  • details and changes to planned volunteer work programmes that you may be taking part in
  • the positive impact you have on our work, by sending you relevant newsletters As defined by the ICO, the lawful basis for processing your data for these purposes is ‘contractual’ (where administering your volunteer record) and ‘legitimate interest’ (when sending you information about our work).

c) To meet our legal obligations

We collect personal data in order to comply with legal obligations such as providing information to bodies such as HMRC, Charity Commission, Companies House, HSE and the Charity Commission.

The ICO define the lawful basis for processing personal data for these purposes as ‘legal obligation’.

d) To enable effective functioning of our organisation

We collect personal data to enable Solent Seascape Project to operate effectively in a variety of ways such as:

  • liaising with government, authorities and local communities about conservation activities
  • running engagement activities such as conferences, events and educational outreach
  • evaluating events, campaigns and website activity
  • project management
  • research and statistical analysis
  • responding to feedback, complaints and compliments to staff,
  • complying with regulators e.g., Fundraising Regulator, the Charity Commission
  • safeguarding, health and safety, security The ICO define the lawful basis for processing personal data for these purposes as ‘legitimate interest’.

The ICO define the lawful basis for processing personal data for these purposes as ‘legitimate interest’.


a) Basic information

We will usually collect basic information about you, including your name, email address, telephone number and in some cases your business/personal address. Most of the time, we collect this data from you directly. Sometimes this is in person; other times, it is by email, over the telephone or in writing. Occasionally we obtain information, such as your email address or telephone number or other contact details, from an existing supporter/contact who deems that you have a legitimate interest in Solent Seascape Project’s work.

b) Getting to know you better

We also collect information about you that helps us to get to know you better. This may include:

  • your preferences of how you would like us to contact you
  • ways you have helped us through volunteering your time
  • records of events you have attended and meetings you’ve had with members of the team.

Sometimes we may collect other information about you. When we do so, will be very clear as to why we are collecting such information, and we will only do so with your specific consent and permission.

If you do not wish for your data to be collected in any of these ways, or have questions about them, please contact us.

Director of Finance and Operations
0207 845 5850
Somerset House, South Building, The Strand, London, WC2R 1LA
Our office hours are Monday – Friday, 9am – 5pm.

Other ways in which we collect personal data to get to know you better include:

a) Sensitive personal data

We do not normally collect or store sensitive personal data (such as information relating to health or emergency contact details) about supporters. However, there are some situations where this will occur (such as for volunteers’ medical conditions)

When we do so, we will be very clear as to why we are collecting such information, and we will only do so with your specific consent and permission. In these situations, we collect the data from you directly.

We may also collect sensitive personal data if you have an accident on one of our project locations. This information will be retained for legal reasons, for safeguarding purposes and to protect us (including in the event of an insurance or legal claim). If this does occur, we will take extra care to ensure your privacy rights are protected.

b) Children and young people

In line with data protection law, we will not collect, store or process your personal details if you are under 18 years of age; unless we have express permission from your parent or guardian to do so.


a) Security

All of the personal data that is processed by Solent Seascape Project is done so by our staff in the UK. However, for the purposes of IT hosting and maintenance your information may be situated outside of the European Economic Area (EEA). This will be done in accordance with guidance issued by the Information Commissioner’s Office and UK-GDPR guidance.

Electronic data and databases are stored on secure computer systems and we control who has access to information (using both physical and electronic means). We have documents relating to data protection procedures which personnel are required to follow when handling personal data.

b) Data retention policy

We will only use and store information for as long as it is required for the purposes it was collected for.


We respect your right to control your data. Your rights include:

a) The right to be informed

This privacy notice outlines how we capture, store and use your data. If you have any questions about any elements of this policy, please contact us.

b) The right of access

If you wish to obtain a record of the personal data we hold about you, please email Our office hours are Monday – Friday, 9am – 5pm.

c) The right to rectification

If we have captured information about you that is inaccurate or incomplete, we will update it.

d) The right to erase

You can ask us to remove or randomise your personal details from our records.

e) The right to restrict processing

You can ask us to stop using your personal data.

f) The right to data portability

You can ask to obtain your personal data from us for your own purposes.

g) The right to object

You can ask to be excluded from marketing activity.

h) Rights in relation to automated decision making and profiling

We respect your right not to be subject to a decision that is based on automated processing.
For more information on your individual rights, please see the Information Commissioner’s Office.


a) Positive Feedback

Our staff are incredibly committed to the project and its aims and ambitions. We live in a world which is increasingly fractious, and while we want to hear about any mistakes or concerns we also want to hear about actions which staff have undertaken which has genuinely made a difference. Any correspondence on these matters can be treated as confidential if required – but such correspondence is incredibly useful to the morale of the project and our partners.

b) Making a complaint and other feedback

If there are issues with the provision our activities, we want to hear about it, in order to deal with the situation as quickly as possible and put measures in place to stop it happening again.

We take complaints very seriously and we treat them as an opportunity to develop our approach. This is why we are always very grateful to hear from people who are willing to take the time to help us improve.

Our policy is:

  • To provide a fair complaints procedure that is clear and easy to use for anyone wishing to make a complaint.
  • To publicise the existence of our complaints procedure so that people know how to contact us to make a complaint.
  • To make sure everyone in our organisation knows what to do if a complaint is received.
  • To make sure all complaints are investigated fairly and in a timely way.
  • To make sure that complaints are, wherever possible, resolved and that relationships are repaired.
  • To learn from complaints and feedback to help us to improve what we do.


All complaint information will be handled sensitively, in line with relevant data protection requirements


Overall responsibility for this policy and its implementation lies with the Blue Marine Foundation Director of Finance and Operations. If you wish to give feedback: positive, negative or just useful, then please contact us:

Telephone: 0207 845 5850
Somerset House, South Building, The Strand, London, WC2R 1LA Our office hours are Monday – Friday, 9am – 5pm.

Information Commissioner’s Office For further assistance with complaints regarding your data, please contact the Information Commissioner’s Office, whose remit covers the UK.

Information Commissioner’s Office
Wycliffe House
Water Lane

Telephone: 0303 123 1113


Our websites contain links to third party websites that we believe may be of interest to our website visitors. This privacy policy only governs our websites and we are not responsible for the privacy policies that govern third party websites even where we have provided links to them. If you use any link on our website, we recommend you read the privacy policy of that website before sharing any personal or financial data.


We operate a number of social media pages (including Facebook, Twitter, YouTube and Instagram). Although this policy covers how we will use any data collected from those pages it does not cover how the providers of social media websites will use your information. Please ensure you read the privacy policy of the social media website before sharing data and make use of the privacy settings and reporting mechanisms to control how your data is used.


Should you wish to find out more about the information we hold about you, or about our privacy policy, please contact us:

Director of Finance and Operations
0207 845 5850
Somerset House, South Building, The Strand, London, WC2R 1LA
Our office hours are Monday – Friday, 9am – 5pm.


We are committed to protecting your personal information when you’re using our website, and to providing users with a clear understanding of how and why we use cookies.

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First party cookies

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Third party cookies

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